Dali Racing : Library Article : Why Dali Racing? Well, Why Not!?

Dali Racing Article: Why Dali Racing? Well, Why Not!?

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Hello Mark, thank you for your patience and your kindness, fortunately that you are to thank you help the owner of NSX out from the USA and for your splendid work, moreover, I speak French and that makes your work even more difficult, excuses me for my bad English! , (very bad translator!)

I wish you a good day

your sincerely

AD

It's good!!!

My NSX will rebuild their health...

Thank you for your quick reactivity!

RL

Thanks mark, always a pleasure.

great thanks man!!!! looking forward to receiving them

Do your "save-me-money-on shipping-and-customs" magic Mark!

My buddy here loves my CF rad fan shroud so much he asked me to order one for him :)

Got it today. Very nice bracket. I think I'm going with the Eurobotique guys for the case so I'll keep you posted.

Thanks as always for the killer service.

I just received it. Thanks for the smooth transaction. I look forward to purchase from you again.

Sorry my phone was dead.

The payment has been done.

Thank you for shipping on Monday

Great to do business with you

Best regards,

BO

all fitted and sorted, and without the 'failed delivery' notice which really means 'held to ransom, pay up or we send it back'!

thanks again,

JS

I've just paypal you the balance.....thank you for shipping the order so quick.

Got the rotors today thanks. I'll be able to drive this weekend. Thanks again!!!

Wow thanks for shipping that out allready, I really appreciate the great service
Also saving me on import charges was very kind of you too :)

Thanks again Mark,

BB

Wooohooo!

...arrived today and Chris Wayland is installing right now... thanks much!

cheers,

--BTH

Thanks for all the help earlier. I appreciate it.

Thanks!!,,.... you're simply the best!!!!!

DB

Wow that was so fast! Thanks for gettig it to me so soon, I would have had to wait 5 weeks buying it anywhere else. Can't wait to do business again.

Just a quick thank you. My guy at Nova Sound got the a/c board this week & fitted it up in conjunction with the new sound system. Everything works PERFECTLY. I’m a very happy customer & look forward to doing business in the future (it’s inevitable)

Regards

GB

Thanks for all your help Mark. I appreciate your patience and explanations of my newbie questions, will deal with you again soon!

I hear you. It's just that SOS was selling these for $250. and wanted $62. for shipping, so I was thinking of getting two at a time from them, so they could put them in the same box. Nice to hear that your rate it much more reasonable on both the part and shipping. I'm sure I'll be back for more things down the road.

Thanks for checking back. For someone who gives the impression that you are way too busy for almost anything on your website, I have found you to be very attentive and always follow through.

Thank you for the pictures. I would like to thank you for providing the information and your site is the best NSX site that I have seen.

Regards

Alright thanks a million

thanks mark, i cannot believe how difficult it is to find these. thanks!

Can't believe it but they arrived already. They look TOO good to put on the car! Haha....thanks again for the purchase. Will be getting some spacers from you soon.

Thanks, GM

Hi Mark,

I send you this mail to you that I received your package
it lasted 2 days so it arrives in Belgium
and it'll take more than a month before the Belgian service sends me loool

as I told you my friends, you are a very good salesman

Sincerely

J

Thank you…. Mark , I will work it , greatly appreciate your service & attention to make this happen.

I received the tracking info from UPS. You should have received my payment for the shipping from PayPal by now. Thanks very much for the oustanding prompt service.

Best regards,

JJ

Hey Mark this is BJ from FXMD. Thanks again for all your help.

Good morning Mark,

I received the shift knob and can't wait to install it - it's perfect! Thank you very much for the extra-fast shipping.

I sent the check on Saturday; hopefully you have received it by now. If there are any problems, please let me know.

Best regards,

KK

Dude you are rock awesome.

Sickkkk. Thanks Mark for the fast service.

Please send SD some love for me!

Thanks again,

TD

LOL. HEY BRO. LIKE I TOLD YOU ONCE BEFORE. I DONT KNOW WHY SOME GUYS MADE A BIG THING ABOUT YOUR CSTOMER SERVICE. I HAVE HAD A SUPER POSITIVE EXPERIENCE WITH YOU. I GOT TO MEET FRANK SPANO IN THE FALL. I BOUGHT HIS REAR BUMPER. HES A COOL CAT. HAD A LOT OF POSITIVE THINGS TO SAY ABOUT YOU AS WELL.

Mark thank you. always a pleasure to deal with you. you make it simple.

THANK YOU VERY MUCH. YOU ARE THE MAN.

These are for my RHD Silvia S13 K's. As long as you don't hate on Nissan owners, I think your site is awesome. Make sure the decals are black/white, the other colors would be ugly on bronze volks. :) thanks!

~MG

Love your site & the sarcasm!

So I see car cover out of stock…

I need 1992 NXS cover.

Any idea when u will get more?

THANKS

Sincerely,

LB

I picked up the parcel yesterday.

Many thanks,

..these two layer die cut ones..

Oh shit, sorry man - I'm sure I read over that description a dozen times before and after buying them. They look good anyway, sorry to waste your time and thanks for replying!

Thanks Mark. I appreciate the fast service.

Hi mark this is clay your fired u forgot the cup holder the nsx is running great.
Good job thanks for the shirt sincerly

Clay Endsley

hey Mark just to let you know i receive my unifilter this morning very appreciate your time thanks again !

Thanks for the speedy dispatch, have sent the balance by PayPal.

Computers useful but literal, thanks for your help

Rgds

NW

Hi Mark

It is my pleasure doing business with you. Will highly recommend you through friends. I'm really happy about the testpipes. This is just a beginning and certainly won't be the last! Thank you.

Hi Mark,

Wow! Thank you for such a quick response.

Thanks

MP.

hey tanks Mark very appreciate i will still bye couple tings from you very soon !!

ok i didnt know the oem tow hook could be unbolted...and DAM YOU ANSWERD FAST AS HELL.thank u 4 the speedy reply sir.

Order coming your way, thanks as always!

Hi mark,

Just wanted to say thanks for all of your help with the centercaps. I apologize for all the legwork my order caused. You've been more than helpful!

I'll be ordering more from ya soon enough.

Best,

RC

yes i do got them. i figure they would be in the same box of my rad duct. again thank you so much. i will be leave a feeback on prime for you. it was pleasure doing business with you. oh and thanks for the fast refund.

Hi again mark

Thank you, thats right, the other box are coming in 2 days.

And again thank you very much for help and assistance.

MH

Package arrived today in good shape ..

faster than expected. Overall a pleasant experience dealing with you. Good communication.

I will post positive comment on Prime even though I suspect you don't care.

Tks ...IR

no problem. thanks for quick shipping!. will order more stuff later on this next week or 2.

Hi Mark,

Thanks! No worries, I appreciate your fine service.

Best regards,

TK

Thanks for the quick reply!

-JS

The seat cushion was great BTW, I had tried to make my own from expanded foam like I have in my Caterham 7 but it never worked properly, your one is much more comfortable.

MW

Hey Mark, I recieved the swaybars last night . I am not alowed to open the box untill christmas lol.

Anyways, thanks for the great service, I'll make sure to get all of the parts that I need from you.

-MS

I just wanna say thanks for the ultra fast shipping. I got the decals today and I'm satisfied. Thanks again and happy holidays

Mark, the parts arrived this morning. Many thanks,
NV

Thank heaven for Dali Racing.

I'm getting used to the new site now.

Do you want me to put in the order via the web or do you have enough info above. I'll pay by Google Checkout like last time.

Many thanks, NV

I received the XXXX this morning, thank you well. I pass by again an order very soon

thank you for quality for the products

LCB

Thanks for the quick service!

I'll be looking forward to it.

Thanks for the prompt reply. I am immensely sick of dealing with ScienceofSpeed, so if APO is possible I think I will try to turn to your store when possible.

Thanks for the real-time update.

BTW, I love your site.

Thank you for the immediate response! I enjoy your website – very funny and refreshing.

This is my Christmas present to myself, so no huge rush.

Thanks,

TS

> Wow thanks for the fast response! I'll be placing an order for the stickers soon, always a pleasure dealing with you, sir!

>

> JB

Just received them this morning, perfect as usual !

Thanks a lot

today was a very good one.

Mark, I want to make you a great compliment for all your service (even in your weekend), 1000 x THANKS !!!!!

With kind regards,

The payment went through just fine. Nice doing business with you - I'm sure I'll be back.

Quality products, competitive prices. It' been 2 years but I'm back with a bit newer NSX.

got the header adapters, fits great thanks for the super fast shipping!

Thank you for this quick reply.

NSX god is speed god too !

Mark, I got the cover and the, uh, other cover yesterday. Thanks a lot!

JS

Thanks u are the man Mark.

Hello MJ..."THANK YOU" for the quick shipment. The relay is in and the car is running nicely. I hope this solves my past problem.

Have a SUPER weekend

RL

All here in good order Mark J

Thanks, nice doing business with you again.

Shit! that was fast, its already on my car! thanks!!!

I just wanted to say thank you. The delivery was very quick.

Thanks again,

MN

Thanks for all your help over the years with my car!!

M P

awesome! thanks alot man. any idea when it will arrive? is there a tracking #? thank you so much!

-ML

mark, just rcvd it today. man , you ship fast !!!.......

thank you very much !!!

Hello MJ,

I just wanted to drop a note that I received the items I purchased from DaliRacing in good order yesterday. I was able to install the new power window regulator before day's end. My '91 NSX is without issue once again.

Thanks for your professional help ---keeping me posted on the status of my purchase. This was my first purchase from Dali Racing. Already, I have a list of more purchases to come.

-DR

Thanks, fits perfectly.

NH

Hi, M

Today I received the ordered parts, in perfect condition. thanks for great service, as always !!

Greetz

E

Mark...

Centers arrived... color is very good... fit is tight (a good thing).

Just what I wanted/needed/ordered.

Thanks!

I recieved the hoses yesterday.

Thank you so much for this great service Mark.

Regards, AAM

Hi Mark

Done deal, thank you very much. Great service as always ;-)

i Mark

Picked up the exhaust and fitted it straight after work today, sounds great ;)

Thanks alot

AJ

Hi Mark,

Pads arrived safe and sound, thanks for the great service. I'll leave you positive feedback where I can FWIW ;-)

Best Regards,

MSS

MJ,

Got it yesterday. Greatly adds to the momo wheel I have, and a close match ta boot.

Thanks,

JK

thanks for everything MJ

Mark,

Just received the package!

Thanks again!!!

Mark, you are a legend, if I was a hot looking chick, I would want your babies. Parcel arrived yesterday but I got to work today J

What I do need from you now is…..

Mark,

I will do the pencil test just to confirm it's not my eyes! :-)

Will report back to you later.

Great customer service.

WM

Hey Mark, just received it and it works! Thank you! your a life saver!

TT

Hi, M

Received the goods today :-)

Thanks again for excellent service !!!!

Greetz,

E

Just ordered. Thanks again for the quick response as always.

Awesome!! Thanks for the quick reply Mark. I'll get something goin once I get home. My blackberry isn't the best.
IG

Hello Mark,

I just wanted to let you know that I got my first order. The A/C shields look great (as expected)!!!

Thanks

They're going on the car this Sunday!

Thanks again. Yes, this took some time, but your communication and follow-through is always top-notch!

Thanks again for all the help and great service!

Received the parts earlier and just wanted to tell u a big thanks.

hey whats going mark? just wanted to say i got the package thanx man it looks mac daddy!!! cant wait to install. alrighty man thanx agian ill be back soon

pjp

Awesome! my car is stuck on my lift until I can get these on.
Thanks for the fast service
MG

wow. u r stupid fast.(at shipping)
I hope you are not as fast as me on the track :-)

Ah, if they exist, then Hey! Its Cool!

Thanks for the great customer service. Appreciate everything you've done :)

Take care,

TC

Mark

Received the cap on Monday, looks great.

Thanks for the great service.

BLR

Dear Mark,

Today is a somber day as I have sold the NSX.

It was not an easy decision but one that had to be made, I am reasonably happy with the deal (don't ask) and have promoted your company to the new owner as the premier supplier for the NSX.

I want to thank you very much for the experience! it may have been short but it was certainly sweet.

Should I stumble upon a NSX in my future that cries out for attention you will certainly be my first call, thanks again for the excellent service!

Kind regards,

BM

Hi Mark, This is for order #XXXXXX. Thanks as always! - NF

Thanks Mark. BTW thanks for posting the clutch pedal pivet hole
modification. I just did it this week and have hopes of walking in a
straight line again. Never thought it could happen with the RPS.
Thanks Again,

...whatever you can do to help i appreciate. thanks. by the way, my dali parts are at the house already. that was lightning fast shipping. i hope my nsx can drive that fast now

hello,

Thanks for all your help, great site!

Everything worked out great!!

Thanks again, DS

Item received!

Thanks!

hey MJ, soory it took so long to send you that Paypal money. our internet was down all day. thanks so much for your help. i have completely stopped shopping on SOS because Dali kicks so much ass. this is the best customer service i have ever had. rock on! thanks again.

Hi Mark

Got the package today, the [ coolant ] tank looks great. Thanks alot ;)

Wow quick reply, thank you,
going to put an order for it shortly.
thank you,

I cant believe u shipped it already. I'll get a check out to you today.

I received the License Plate bracket today. VERY NICE product. I will be recommending it to others.

MJ thank you for the replys andtaking the time to chat back and forth. ill leave you alone since i know you have other people to take care of. once you ship the stuff out let me know the tracking. this way i will know when to expect the stuff. your time is very appreciated. i am also glad to deal with you. and like i said i will be buying more items in the future.

MJ thank you im new with the nsx ownership and new to your store so i will check out the links you sent me. they look like a big help.

Thanks for getting that order out so fast. I'm a bit slower and just put my check in the mail today, so you should have in a couple of days. Looking forward to installing that nice coolant tank.

Thanks

Thanks Mark...

I'll mull al this over and get into the "new wheels" mode later this summer.

Really appreciate the time you spend answering emails.

Thanks for the great transaction and product. I look forward to our future transactions.

I've also posted a brief review on prime.

really appreciate you time mark, i will be in touch in the coming weeks.

outstanding customer service!!!

If its ok with you i like to give you a mention when im surfing the subie forums

Cheers

MAN YOU ARE GOOD. I APPRECIATE YOUR RESPONCE. I WILL SEND THE PAYMENT RITE NOW. ON ITS WAY BRO. I LIKE YOUR RESPONCE MAN. VERY PROFFESIONAL. YOU ARE A HELP.

thanks for you fast response

Hi Mark,

I received the kit, thanks again for such quick shipping!

Please email me back at (xxxxxxx@xxxxxx.com) thanks and looking forward to do business with you again

holy sweet geez! thankyou sir. got my stuff today too... FAST SHIPPING! WOOT! Sigh.. now for the labor part.. lol gonna take all day..

Hi Mark,

little part arrived today, as swift as always.

Many thanks

J

hahaha yes im just trying to see if i need anything else of ur website man , DAMMMMMMMN u have alot of stuff on that site , good stuff and ur web site makes me laugh big time ,, let me see if i need anything else , probably next week ill have it ready an email u and pay bro , thansk man

Hi Mark,

Your site is hiliarious. As a shop owner myself, I totally feel what you are going through with customer phone calls and emails.

Thank you,

I just wanted to say your service is amazing. Fast shipping and remarkable contact with the customer. You should really think about expanding your site to more product. You have the keys to make something.

Thanks again, and I'll let you know how the decals turn out.

Mark,

Got the goods.

Excellent service as always!

All the best,

Hi Mark

Great to be doing business with you - just looking through the website is enough to bring a smile to the most credit crunch creased of faces

Best regards

CE

Mark,

Thank you very much for such great service. I received my oil filters in record time.

Regards,
GF

Thanks for the quick response!

Your a great man MJ, despite what some of the Prime Sheeple say!

Cheers,
JK

>
> Thanks Mark! Your service rocks!
RY

Hi mark. Received the package yesterday. Thank you for the prompt service!
MvO

>
>
> Thank you for getting these parts together for me, couldn’t do it without you. Hope all this is helping the business.
BC

>
> Hi Mark,
>
> Sounds good - we'll keep the black one. Thanks for the great service.
>
> DA

TY for the great service.
JS

Thanks Mark you have been extremely helpful and I appreciate that.

I just sent you payment via paypal.

Arrived today , nice stuff , good finish.

Hope to do bussiness against.

Thanks mark. Appreciate the quick response.

Have a nice day!

Not a problem I appreciate the correspondence it shows customer service is a priority for you!

ive never had this kind of quality service. you are the best of the best mr.johnson!!!
you are the nsx god!!!

thank you.
IK

> Thanks for everything...just got the goods
> DL

I think you have the best customer complaint policy of any company on the planet mark. I wish I could adopt the same policies for my company!

I recieved the items on the 17th as promised. Very pleased! Now all I have to do is find someone with the size of hex to change the cover. That is a beautiful cover BTW.

Thanx,

I will also get around to giving you a great review on Prime.

Hi Mark,

The parts arrived today, in good condition.

Thanks!

DC

You’re the man Mark…I will definitely be buy more stuff from you soon…

Thanks again

Hi Mark,

I got the correct # this time and made the paypal payment.Thanks for your help.

Thank you for the good service Mark! I will buy more from you soon!

BD

wow....thank you for everything...i'm sure we'll do business again!

Mark,

I got the air filter and cleaner kit today. Thanks again,

Hi Mark,

I recieved everything about 15 minutes ago.

Everything looks great.

Thanks alot for everything. I will be working on my NSX later tonight after work is finished and will have it done by Wednesday evening.

Thanks for declaring it at $100 USD. Those bitches at customs opened my package so I had to pay tax and 'handling charge' on it. But because your declaration was $100 USD. I only had to pay $5 for the tax part of it.

Thanks Mark. I know how people have posted negatively towards you on Prime. But I have had nothing short of great service from you in my 2 transactions with you. I will continue to purchase items from you when I see fit and I will continue to recommend you to other local NSXers.

regards

Hi Mark,

I just read your paypal request.

Tomorrow, I will activate my new Visa and then I am going to add my Visa to my paypal account. So if everything goes smoothly. I will have sent you the money tomorrow evening or Tuesday.

Thanks for making this transaction smooth thus far. I find your prices and customer service superior over other NSX vendors.

EC

You already know this please please please ship this as fast as you can.

Thank you

You have been great to deal with

>> Thank you for your immediate response. How can we set this up so I can purchase this from you and still be able to get it tomorrow? Is it something I would need to do on your site?

-S

--

Mark Johnson -- Dali Racing -- Adapt:Innovate:Overcome

"Don't worry about what the sheeple think; they don't do it very often." <~~~~~~~ ahaaahhahahahhahaah I love that comment – I’m glad I’m not one of the only ones that know that word

Hi Mark

Again Thanks a million. Your help and standard of service is really outstanding.

J-A-L

received item today..

Thank you for prompt professional service.

Thanks

Your instruction last night was very clear and I failed.

Thanks for following up, I appreciate the service.

I was on the road most of today and did not realize my error until very late.

Kind regards,

Mark,

Received the valence last week!

Thanks!

Regards,

Rock and Roll, this could be the start a beautiful relationship. I've got cash and need some goodies. Thanks again,

JS

Just a note to say thanks for the delivery which arrived safely.

Cheers

PG

Once again, many thanks for the fantastic service Mark.

I will Paypal you the due shipping now.

Take good care,

Mark thanks received the cap today. Man that was fast. I appreciate you helping me out getting it for me.
Sent from my Verizon Wireless BlackBerry

AZ

parts piced up, parts looked good...
thanx fore a good deal :P
regards
KT

Well - spent Friday night bolting up the diffuser ... ended up using your bolts in the end as there was NO WAY I had room to manoeuvre an allen key in there to tighten them up! Was bad enough with a tiny ratchet!

Makes back of car look a bit more butch. Like it.

PV

thank ypu fore a good buye and wery good service, and you will be hearing from me when i need more parts

regards k t

Received my order yesterday. Great work as always! Thanks!

-TP

Should be all set, thanks again for being cool.

I wasn't expecting the item to show up today but it arrived. That's freaking fast shipping and I am very satisfied! Thanks for the great customer service.

AO

Thanks Mark, I here nothing but good things about you and your website. Im sure, as a customer, this wont be the last time use you!..........K G

AC kit delivery now in France, thanks for all !

CH from Paris

No, thank YOU for being honest and fair in your shipping costs :)

CHH

Nope... thank you Mark! It is always a pleasure ordering from you.

Thanks! I'll be sure to send you some more business.

Hey,
Just want to let you know that I've received the packaged yesterday and everything looks great.

Thank you very much for the fast shipping.. Pleased as always.

Till next time..

ND

Thanks for your help with this Mark.. You the man..

Just a quick message to let you know that the parts arrived today. THANKS HEAPS, your service is second to none.

J

Just to let you know the order arrived today.

Thank you very much for the "gift" and the speedy delivery. You are a star!

Regards PM

WOW!!! i already recieved the first half. just what i need tonight. you are amazing mr.johnson!!!

thank you.

Wow!

I had the sunglasses on and teh wife had on her welding mask when I unwrapped the bar.

Lucky us, since the dog is now blind with the reflection!

Gorgeous piece of work.

Thanks,

Sir,

I appreciate your candor and advice!

You are on the ball! I'll have my order in no later then Friday of this week! Thank you so much.

Sincerely,

Thanks man! This has been one of the best online service I have had over my 10 years of buy stuff for my car. Excellent communication!
You know what... I was doing a search for these valve stems and that's how I found your site. I was kind of skeptical since your price was lower then ebay's, and because I never ran across your site before. Once you got back to me, not once but twice in super fast replies, that all changed. Now, I would probably buy from you again. It's too bad that I don't own an NSX though...hehe...

Thanks again!
BK

Thanks for the prompt service to deliver the coolant tank to Greenlight. I picked up my car yesterday and it looks GREAT. Thanks again!

DC

Great Thanks

You are the man Mark

Thanks Mark for your quick service.

thanks - best communication I have had from an online store

thanks again
GO

Got it this morning - amazing the delivery time. Thanks!

Thanks for the great service, the intake looks really great!!!!!!! Got it today.

Once the car is serviced I will have it professionally detailed and will then take photos and send to you.

Got the decals in the mail today. They look amazing! Thanks again for a great product and fast shipping!

Got the decals this morning, thanks for the fast and convenient service!

Yes I do. I thought that the payment had gone thru... sending the money now. Thanks for the heads up. I got my decals in today... that was fast!

MC.

Hey Mark, I meant to say thank you for the hood and the wing. The car is still in the shop but everything looks to be great. Attached is a photo of the car hood being primed. I left the center part carbon fiber and I am painting the other part to match my car.

AF

Okay then thanks for the quick reply, great doing business with you guys again.

Thanks for all your help with all my questions. You've been a great help

Mark,

Thanks for the prompt service to deliver the coolant tank to Greenlight. I picked up my car yesterday and it (the coolant tank) looks GREAT. Thanks again!

DC

Mark:

I received all the parts! Thanks for the quick shipping.

AS

Done!

Will buy them and the eyeball-searing strut brace in a week or so.

As always- thanks for the humor, tips, wisdom, and service.

DaliRacing and NSXGod rock!

Got the exhaust put on and i am very happy with it... looks good and sound good. Thanks again for everything i greately appriciate it!

Got them, very nice quality, thanks for the great service!

Hi Mark

Bleeder turned up today, all looks good- brilliant service. Thanks very much

Regards

IH

Ha, damn Mark, that was awhile back. I appreciate you following up with my request, I am more impressed that you remember. I did end up buying the valve stems from somebody else as I couldn't wait for 6+ months. However, I will keep your store in mind next time I need anything else. Great customer service.

Thanks- WL

Hi Mark

Time for some more parts! What can I say, you have what I need.

Thanks again for your fast service. woohoo~! you rock dude. Look forward to when the item arrives. Have a great day.

Regards,

RT

I love your honesty and your sense of humor I'll be ordering some more parts as soon as can get my hands on some more dead presidents. lol ...thanks

Hello Mark, This is my second time ordering from you. I am very happy with your service. So I decided to order the combo meal for my brother's birthday next week. I will be mailing you the payment asap once the order is placed. Have a great day.

Hi Mark,

Package arrived yesterday. Thanks a lot! You're the Man!

-HS

Hey just wanted to say thanks for the updates and fast shipping. Being on the forums i haven't heard many good things about Daliracing and alot of positive things from Science of Speed. I decided to get the fais from you guys sinc